I. Name and Address of the Data Controller
The data controller within the meaning of the General Data Protection Regulation and other national data protection laws of the Member States, as well as other data protection regulations, is:
RuhrtalRadweg c/o Ruhr Tourismus GmbH
Centroallee 261
46047 Oberhausen
Germany
Phone: 0208-89959100
Email: info@ruhr-tourismus.de
Website: www.ruhr-tourismus.de
II. Data Protection Officer of the Data Controller:
The Data Protection Officer can be reached at: datenschutz@ruhr-tourismus.de
III. General Information on Data Processing
1. Scope of Personal Data Processing
We generally process our users’personal dataonly to the extent necessary to provide a fully functional website and our content and services. The processing of our users’ personal data is typically carried out only with the user’s consent. An exception applies in cases where obtaining prior consent is not possible for practical reasons and the processing of the data is permitted by law.
2. Legal Basis for the Processing of Personal Data
To the extent that we obtain the data subject’s consent for the processing of personal data, Article 6(1)(a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis. When processing personal data necessary for the performance of a contract to which the data subject is a party, Article 6(1)(b) of the GDPR serves as the legal basis. This also applies to processing operations necessary for the implementation of pre-contractual measures. To the extent that the processing of personal data is necessary to comply with a legal obligation to which our company is subject, Article 6(1)(c) of the GDPR serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or a third party, and the interests, fundamental rights, and fundamental freedoms of the data subject do not override the aforementioned interest, Article 6(1)(f) of the GDPR serves as the legal basis for the processing.
3. Data Erasure and Retention Period
The data subject’s personal data will be erased or blocked as soon as the purpose for which it was stored no longer applies. Data may also be retained if this is provided for by European or national legislators in EU regulations, laws, or other provisions to which the controller is subject. Data will also be blocked or erased when a retention period prescribed by the aforementioned standards expires, unless further storage of the data is necessary for the conclusion or performance of a contract.
IV. Provision of the Website and Creation of Log Files
1. Description and Scope of Data Processing
Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device.
The following data is collected in this process:
This data is also stored in our system’s log files. This data is not stored together with any other personal data belonging to the user.
2. Hosting
The hosting services we use are intended to provide the following: infrastructure and platform services, computing capacity, storage space, and database services, as well as security and technical maintenance services, which we utilize for the purpose of operating this online offering.
In this context, we—or our hosting provider—process inventory data, contact data, content data, contract data, usage data, meta data, and communication data from customers, prospective customers, and visitors to this online service based on our legitimate interests in the efficient and secure provision of this online service in accordance with Art. 6(1)(f) GDPR in conjunction with Art. 28 GDPR (conclusion of a data processing agreement).
3. Legal Basis for Data Processing
The legal basis for the temporary storage of data and log files is Article 6(1)(f) of the GDPR.
4. Purpose of Data Processing
The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this purpose, the user’s IP address must remain stored for the duration of the session. Storage in log files is carried out to ensure the functionality of the website. In addition, we use the data to optimize the website and to ensure the security of our IT systems. The data is not analyzed for marketing purposes in this context. These purposes also constitute our legitimate interest in data processing pursuant to Article 6(1)(f) of the GDPR.
5. Duration of Storage
The data is deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. In the case of data collected to provide the website, this occurs when the respective session ends. In the case of data stored in log files, this occurs after seven days at the latest. Storage beyond this period is possible. In this case, users’ IP addresses are deleted or anonymized so that the client making the request can no longer be identified.
6. Right to Object and Right to Erasure
The collection of data for the purpose of providing the website and the storage of data in log files are strictly necessary for the operation of the website. Consequently, the user has no right to object.
V. Use of Cookies
1) Description and Scope of Data Processing
Our website uses cookies. Cookies are text files that are stored in the web browser or by the web browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a unique string of characters that enables the browser to be uniquely identified when the website is visited again.
We use cookies to make our website more user-friendly. Some elements of our website require that the visiting browser can be identified even after changing pages.
The following data is stored and transmitted in the cookies:
We also use cookies on our website that allow us to analyze users’ browsing behavior. This enables the following data to be transmitted:
The user data collected in this manner is pseudonymized through technical measures. As a result, it is no longer possible to link the data to the specific user who accessed the site. The data is not stored together with any other personal data of the users.
When users visit our website, an information banner informs them about the use of cookies for analytical purposes and refers them to this Privacy Policy.
When visiting our website, users are informed about the use of cookies for analytical purposes, and their consent to the processing of personal data used in this context is obtained. In this context, reference is also made to this Privacy Policy.
2) Legal Basis for Data Processing
The legal basis for the processing of personal data using technically necessary cookies is Article 6(1)(f) of the GDPR. The legal basis for processing personal data using cookies for analytical purposes is Article 6(1)(a) of the GDPR, provided the user has given their consent.
3) Purpose of Data Processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features of our website cannot be provided without the use of cookies. For these features, it is necessary for the browser to be recognized even after a page change.
We require cookies for the following applications:
The user data collected through technically necessary cookies is not used to create user profiles.
Analytics cookies are used to improve the quality of our website and its content. These cookies allow us to understand how the website is used, enabling us to continuously optimize our offerings. Furthermore, the use of cookies ensures that the selected URL is displayed with the correct homepage logo and corresponding content.
These purposes also constitute our legitimate interest in the processing of personal data pursuant to Article 6(1)(f) of the GDPR.
4) Storage Duration, Right to Object, and Deletion Options
Cookies are stored on the user’s computer and transmitted from there to our site. Therefore, as a user, you have full control over the use of cookies. By changing the settings in your web browser, you can disable or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, you may no longer be able to use all of the website’s features to their full extent.
This website uses cookies. We use cookies, for example, to optimize our website for you, improve its functionality, or analyze website traffic. Under “Settings,” you’ll find information about cookies and can select your preferred cookie settings. You can view and change your selections at any time in thePrivacy Policy. By clicking “Agree,” you accept your selection. Technically necessary cookies will still be set even if you do not make a selection.
Cookies are small text files used by websites to make the user experience more efficient.
By law, we may store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.
You can change or withdraw your consent at any time via the cookie policy on our website.
Learn more in our Privacy Policy about who we are, how you can contact us, and how we process personal data.
VI. Newsletter
1. Description and Scope of Data Processing
On our website, you have the option to subscribe to a free newsletter. When you sign up for the newsletter, the data entered in the form is transmitted to us. This includes:
Your consent to the processing of this data is obtained as part of the registration process, and reference is made to this Privacy Policy. We use RapidMail to send and analyze our newsletter. Your data is therefore transmitted to RapidMail GmbH. RapidMail GmbH is prohibited from using your data for any purpose other than sending the newsletter. RapidMail GmbH is not permitted to share or sell your data. RapidMail is a German, certified newsletter software provider that was carefully selected in accordance with the requirements of the GDPR and the BDSG. You may revoke your consent to the storage of your data and its use for sending the newsletter at any time, e.g., via the unsubscribe link in the newsletter.
Newsletter Tracking
The newsletters from Ruhr Tourismus GmbH contain so-called web beacons. A web beacon is a miniature graphic embedded in emails sent in HTML format to enable log file recording and analysis. This allows for a statistical evaluation of the success or failure of online marketing campaigns. Using the embedded web beacon, Ruhr Tourismus GmbH can determine whether and when an email was opened by a data subject and which links contained in the email were clicked by the data subject.
Such personal data collected via the tracking pixels contained in the newsletters is stored and analyzed by the data controller to optimize newsletter distribution and to tailor the content of future newsletters even better to the data subject’s interests. This personal data is not disclosed to third parties. Data subjects are entitled at any time to revoke the separate declaration of consent provided via the double opt-in procedure. Following revocation, this personal data will be deleted by the data controller. Ruhr Tourismus GmbH automatically interprets unsubscribing from the newsletter as a revocation of consent.
2. Legal Basis for Data Processing
The legal basis for processing data following the user’s subscription to the newsletter is Article 6(1)(a) of the GDPR, provided the user has given consent.
3. Purpose of Data Processing
The user’s email address is collected for the purpose of delivering the newsletter.
4. Duration of Storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. The user’s email address will therefore be stored for as long as the newsletter subscription remains active.
5. Right to Object and Right to Erasure
The user may cancel the newsletter subscription at any time. A link for this purpose is included in every newsletter.
VII. E-Commerce
1. Description and Scope of Data Processing
On our website, we offer users the option to book package tours, admission tickets (to museums, etc.), or so-called “experience modules” (bus tours, guided tours, etc.) by providing personal data. The data is entered into a form, transmitted to us, and stored. The data is transferred to my.IRS GmbH, Dornierstr. 4, 82178 Puchheim, for the purpose of processing the order/reservation. The following data is collected as part of the registration process:
When making an (online) payment by credit card or PayPal, your credit card information (MasterCard, VISA, American Express, AmEx, card number, security code, and expiration date) is collected, stored, and transmitted only to the companies involved in the payment process by DataTrans, Kreuzbühlstraße 26, CH-8008 Zurich, and are only shared with the companies involved in the payment process. We do not store your credit card information.
When paying (online) via direct debit, your account information is forwarded to EVO Payments International GmbH, Elsa-Brandström-Str. 10-12, 50668 Cologne. In addition, account data for direct debit transactions is stored by myIRS GmbH, Dornierstr. 4, 82178 Puchheim. We do not store any account data ourselves.
The data controller has integrated PayPal components into this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which are virtual personal or business accounts. PayPal also offers the option to process virtual payments via credit cards if a user does not have a PayPal account. A PayPal account is managed via an email address, which is why there is no traditional account number. PayPal allows users to initiate online payments to third parties or to receive payments. PayPal also acts as an escrow service and offers buyer protection services.
PayPal’s European operating company is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.
If the data subject selects “PayPal” as the payment method during the ordering process in our online store, the data subject’s information is automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transfer of personal data necessary for payment processing.
The personal data transmitted to PayPal generally includes first name, last name, address, email address, IP address, phone number, cell phone number, or other data necessary for payment processing. Personal data related to the respective order is also necessary for the fulfillment of the purchase contract.
The purpose of the data transfer is payment processing and fraud prevention. The data controller will transfer personal data to PayPal, in particular, when there is a legitimate interest in doing so. The personal data exchanged between PayPal and the data controller may be transferred by PayPal to credit reporting agencies. The purpose of this transfer is to verify identity and creditworthiness.
PayPal may disclose personal data to affiliated companies, service providers, or subcontractors to the extent necessary to fulfill contractual obligations or where the data is to be processed on its behalf.
The data subject has the right to withdraw consent for the processing of personal data from PayPal at any time. Such withdrawal does not affect personal data that must be processed, used, or transferred for the mandatory (contractual) processing of payments.
PayPal’s current privacy policy can be accessed at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
SSL Encryption
For security reasons and to protect the transmission of confidential content—such as orders or inquiries you send to us—this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address bar of your browser changes from “http://” to “https://” and by the lock icon in your browser’s address bar.
When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.
If, after entering into a paid contract, you are required to provide us with your payment information (e.g., account details for credit card or direct debit payments), this information is necessary for processing the payment. Payment transactions using standard payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL or TLS connection. With encrypted communication, the payment information you transmit to us cannot be intercepted by third parties.
Your personal data is also shared with the respective service providers (e.g., lodging providers, activity providers). These service providers are prohibited from using your data for any purpose other than processing the booking. Service providers are not permitted to disclose or sell your data.
2. Legal Basis for Data Processing
The data collected is used to fulfill a contract to which the user is a party or to carry out pre-contractual measures; thus, the additional legal basis for processing the data is Article 6(1)(b) of the GDPR.
3. Purpose of Data Processing
The collection of the user’s data is necessary for the performance of a contract with the user or for the implementation of pre-contractual measures.
4. Duration of Storage
The data will be deleted as soon as it is no longer required by law for the fulfillment of the contract.
VIII. Contact Form and Email Contact
5. Description and Scope of Data Processing
Our website features a contact form that can be used to contact us electronically. If a user makes use of this option, the data entered in the form is transmitted to us and stored. This data includes:
The following data is also stored at the time the message is sent:
Your consent to the processing of this data is obtained as part of the submission process, and reference is made to this privacy policy.
Alternatively, you may contact us via the email address provided. In this case, the user’s personal data transmitted with the email will be stored.
In this context, the data will not be disclosed to third parties. The data will be used exclusively for the purpose of handling the correspondence.
6. Legal Basis for Data Processing
The legal basis for processing the data, provided the user has given consent, is Article 6(1)(a) of the GDPR.
7. Purpose of Data Processing
We process the personal data entered in the contact form solely for the purpose of handling your inquiry. If you contact us via email, this also constitutes the necessary legitimate interest in processing the data.
The other personal data processed during the submission process serves to prevent misuse of the contact form and to ensure the security of our IT systems.
8. Retention Period
The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. For personal data from the contact form’s input fields and data sent via email, this is the case once the respective conversation with the user has ended. The conversation is considered concluded when the circumstances indicate that the matter in question has been definitively resolved.
The personal data collected additionally during the submission process will be deleted no later than seven days after submission.
9. Right to Object and Right to Erasure
The user may revoke their consent to the processing of personal data at any time. If the user contacts us via email, they may object to the storage of their personal data at any time. In such a case, the conversation cannot be continued. To this end, the user must clearly state their revocation in writing via email. All personal data stored in the course of establishing contact will be deleted in this case.
IX. Disclosure of Personal Data to Third Parties
1. Scope of Personal Data Processing
On our website, we offer users the option to order brochures by providing personal data. The data is entered into a form, transmitted to us, and stored. The data is transferred to my.IRS GmbH, Dornierstr. 4, 82178 Puchheim, and to HID Werkstätten Karthaus, Industriestraße 7, 48249 Dülmen, for processing purposes.
This data includes:
2. Legal Basis for the Processing of Personal Data
If the collected data is used to fulfill a contract to which the user is a party or to carry out pre-contractual measures, the additional legal basis for processing the data is Article 6(1)(b) of the GDPR.
3. Purpose of Data Processing
The collection of the user’s personal data serves to deliver the requested promotional materials
4. Duration of Storage
The data you enter in the form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions—in particular retention periods—remain unaffected.
5. Right to Object and Right to Erasure
The user may revoke their consent to the processing of personal data at any time. If the user contacts us via email, they may object to the storage of their personal data at any time.
To do so, the user must clearly state their revocation in writing via email.
In this case, all personal data stored in connection with the brochure order will be deleted.
X. Website Analytics Services
1. Description and Scope of Data Processing
This website uses Google Analytics for web analytics. This is a service provided by Google Ireland Limited (“Google”), a company incorporated and operating under Irish law (registration number: 368047) with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses “cookies.” The information generated by the cookie regarding your use of our website (including your IP address) is transmitted to Google’s servers and stored there. It cannot be ruled out that this data processing may take place outside the scope of EU law. Google has entered into the EU Standard Data Protection Clauses with companies based in the United States for data transfers to a third country, namely the United States.
2. Legal Basis for the Processing of Personal Data
Google Analytics cookies are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
3. Purpose of data processing
The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
4. Right to Object and Opt-Out
You can prevent the storage of cookies by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as prevent Google from processing this data, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
5. Objecting to Data Collection
You can prevent Google Analytics from collecting your data by clicking the following link. An opt-out cookie will be set to prevent the collection of your data during future visits to this website: https://adssettings.google.com/anonymous?hl=de&sig=ACi0TChVmevmsGgtwDdljrftL3IiFgyMPAyXecL6tIHU9zVeljWkqh1qD-5CARUH0OE-Thkp3vUU6Sg4MHuYN_zyroCJUguOszFkkZeYsNRNyknLcVQIP0M. For more information on how Google Analytics handles user data, please see Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.
XI. Google AdWords
1. Privacy Policy Regarding the Use of Google AdWords
The data controller has integrated Google AdWords into this website. Google AdWords is an online advertising service that allows advertisers to place ads both in Google’s search engine results and on the Google Display Network. Google AdWords enables an advertiser to specify certain keywords in advance, so that an ad is displayed in Google’s search results only when a user enters a search query containing those keywords. Within the Google Display Network, ads are distributed across thematically relevant websites using an automated algorithm and in accordance with the previously specified keywords.
The operator of the Google AdWords services is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
The purpose of Google AdWords is to promote our website by displaying interest-based advertisements on third-party websites and in Google’s search results, as well as by displaying third-party advertisements on our website.
If a data subject accesses our website via a Google ad, Google places a so-called conversion cookie on the data subject’s computer system. What cookies are has already been explained above. A conversion cookie expires after thirty days and is not used to identify the data subject. Provided the cookie has not yet expired, the conversion cookie is used to track whether certain subpages—such as the shopping cart of an online store system—on our website have been accessed. The conversion cookie allows both us and Google to track whether a data subject who arrived at our website via an AdWords ad generated revenue—that is, whether they completed or abandoned a purchase. The data and information collected through the use of the conversion cookie are used by Google to generate visitor statistics for our website. We, in turn, use these visitor statistics to determine the total number of users who were referred to us via AdWords ads—that is, to assess the success or failure of each AdWords ad and to optimize our AdWords ads for the future. Neither our company nor other Google AdWords advertisers receive information from Google that could be used to identify the data subject.
The conversion cookie is used to store personal information, such as the web pages visited by the data subject. Consequently, each time our website is visited, personal data—including the IP address of the internet connection used by the data subject—is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may, under certain circumstances, disclose this personal data—collected through technical means—to third parties.
As described above, the data subject may prevent our website from setting cookies at any time by adjusting the settings of the web browser being used, thereby permanently objecting to the setting of cookies. Such a setting in the user’s web browser would also prevent Google from setting a conversion cookie on the data subject’s computer system. In addition, a cookie already set by Google AdWords can be deleted at any time via the web browser or other software programs.
Furthermore, the data subject has the option to opt out of interest-based advertising by Google. To do so, the data subject must access the link www.google.de/settings/ads from each of the web browsers they use and configure the desired settings there.
Further information and Google’s applicable privacy policy can be found at https://www.google.de/intl/de/policies/privacy/.
2. Privacy Policy Regarding the Use of Google Remarketing
The data controller has integrated Google Remarketing services into this website. Google Remarketing is a feature of Google AdWords that enables a company to display advertisements to Internet users who have previously visited the company’s website. The integration of Google Remarketing thus allows a company to create user-specific advertisements and, consequently, to display ads relevant to the user’s interests.
The operator of Google Remarketing services is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland.
The purpose of Google Remarketing is to display interest-based advertisements. Google Remarketing enables us to display advertisements via the Google Display Network or on other websites that are tailored to the individual needs and interests of internet users.
Google Remarketing places a cookie on the data subject’s computer system. What cookies are has already been explained above. By placing this cookie, Google is able to recognize visitors to our website when they subsequently visit other websites that are also part of the Google Display Network. Each time a website on which the Google Remarketing service has been integrated is accessed, the data subject’s web browser automatically identifies itself to Google. As part of this technical process, Google obtains personal data, such as the user’s IP address or browsing behavior, which Google uses, among other things, to display interest-based advertisements.
The cookie is used to store personal information, such as the websites visited by the data subject. Consequently, each time our website is visited, personal data—including the IP address of the data subject’s internet connection—is transmitted to Google in the United States of America. This personal data is stored by Google in the United States of America. Google may, under certain circumstances, disclose this personal data—collected through technical means—to third parties. As described above, the data subject may at any time prevent our website from setting cookies by adjusting the settings of the web browser being used, thereby permanently objecting to the setting of cookies. Such a setting in the internet browser would also prevent Google from setting a cookie on the data subject’s computer system. In addition, a cookie already set by Google Analytics can be deleted at any time via the internet browser or other software programs.
Furthermore, the data subject has the option to opt out of interest-based advertising by Google. To do so, the data subject must access the link www.google.de/settings/ads from each of the web browsers they use and configure the desired settings there.
Further information and Google’s applicable privacy policy can be found at https://www.google.de/intl/de/policies/privacy/.
XII. Social Media Integrations
1. Privacy Policy Regarding the Use of Facebook
The data controller has integrated components from Facebook into this website. Facebook is a social network. A social network is a social meeting place operated on the Internet—an online community that generally enables users to communicate with one another and interact in a virtual space. A social network can serve as a platform for exchanging opinions and experiences or enable the online community to share personal or business-related information. Among other things, Facebook allows users of the social network to create private profiles, upload photos, and connect with others through friend requests.
Facebook is operated by Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If a data subject resides outside the United States or Canada, the controller responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
Each time a user visits one of the individual pages of this website—which is operated by the data controller and on which a Facebook component (Facebook plug-in) has been integrated, the web browser on the data subject’s computer system is automatically prompted by the respective Facebook component to download a representation of the corresponding Facebook component from Facebook. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. As part of this technical process, Facebook learns which specific subpage of our website the data subject is visiting. If the data subject is logged into Facebook at the same time, Facebook recognizes which specific subpage of our website the data subject is visiting each time the data subject accesses our website and throughout the entire duration of their visit to our website. This information is collected by the Facebook component and assigned by Facebook to the data subject’s respective Facebook account. If the data subject clicks on one of the Facebook buttons integrated into our website—for example, the “Like” button—or posts a comment, Facebook associates this information with the data subject’s personal Facebook user account and stores this personal data.
Facebook receives information via the Facebook component that the data subject has visited our website whenever the data subject is logged into Facebook at the same time as accessing our website; this occurs regardless of whether the data subject clicks on the Facebook component or not. If the data subject does not wish for this information to be transmitted to Facebook, they can prevent the transmission by logging out of their Facebook account before visiting our website.
Facebook’s Privacy Policy, available at https://de-de.facebook.com/about/privacy/, provides information about Facebook’s collection, processing, and use of personal data. It also explains the settings options Facebook offers to protect the data subject’s privacy. In addition, various applications are available that allow users to prevent data from being transmitted to Facebook. The data subject may use such applications to prevent data from being transmitted to Facebook.
2. Privacy Policy Regarding the Use of Instagram
The data controller has integrated components of the Instagram service into this website. Instagram is a service that qualifies as an audiovisual platform and enables users to share photos and videos, as well as to redistribute such data on other social networks.
The operator of Instagram’s services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA. Each time a user visits one of the individual pages of this website—which is operated by the data controller and on which an Instagram component (Insta button) has been integrated, the web browser on the data subject’s computer system is automatically prompted by the respective Instagram component to download a display of the corresponding Instagram component. As part of this technical process, Instagram learns which specific subpage of our website the data subject is visiting. If the data subject is logged into Instagram at the same time, Instagram recognizes which specific subpage the data subject is visiting each time the data subject accesses our website and throughout the entire duration of their visit to our website. This information is collected by the Instagram component and assigned by Instagram to the data subject’s respective Instagram account. If the data subject clicks on one of the Instagram buttons integrated into our website, the data and information transmitted thereby are associated with the data subject’s personal Instagram user account and are stored and processed by Instagram.
Instagram always receives information via the Instagram component that the data subject has visited our website if the data subject is logged into Instagram at the same time as accessing our website; this occurs regardless of whether the data subject clicks on the Instagram component or not. If the data subject does not wish for this information to be transmitted to Instagram, they can prevent the transmission by logging out of their Instagram account before visiting our website.
Further information and Instagram’s applicable privacy policy can be found at https://help.instagram.com/155833707900388 and https://www.instagram.com/about/legal/privacy/.
3. Privacy Policy Regarding the Use of Pinterest
The data controller has integrated components from Pinterest Inc. into this website. Pinterest is a so-called social network. A social network is a social gathering place operated on the Internet—an online community that generally enables users to communicate with one another and interact in a virtual space. A social network can serve as a platform for exchanging opinions and experiences or enable the online community to share personal or business-related information. Among other things, Pinterest allows users of the social network to publish collections of images, individual images, and descriptions on virtual pinboards (known as “pinning”), which can then be shared (known as “repinning”) or commented on by other users.
Pinterest is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA.
Each time a user visits one of the individual pages of this website—which is operated by the data controller and on which a Pinterest component (Pinterest plug-in) has been integrated, the web browser on the data subject’s computer system is automatically prompted by the respective Pinterest component to download a representation of the corresponding Pinterest component from Pinterest. More information about Pinterest is available at https://pinterest.com/. As part of this technical process, Pinterest learns which specific subpage of our website the data subject is visiting. If the data subject is logged into Pinterest at the same time, Pinterest recognizes which specific subpage of our website the data subject is visiting each time the data subject accesses our website and throughout the entire duration of their visit to our website. This information is collected by the Pinterest component and assigned by Pinterest to the data subject’s respective Pinterest account. If the data subject clicks a Pinterest button integrated into our website, Pinterest assigns this information to the data subject’s personal Pinterest user account and stores this personal data.
Pinterest receives information via the Pinterest component that the data subject has visited our website whenever the data subject is logged into Pinterest at the time of accessing our website; this occurs regardless of whether the data subject clicks on the Pinterest component or not. If the data subject does not wish for this information to be transmitted to Pinterest, they can prevent the transmission by logging out of their Pinterest account before visiting our website.
Pinterest’s privacy policy, available at https://about.pinterest.com/privacy-policy, provides information about the collection, processing, and use of personal data by Pinterest.
4. Privacy Policy Regarding the Use of Twitter
The data controller has integrated Twitter components into this website. Twitter is a multilingual, publicly accessible microblogging service on which users can publish and share so-called tweets—short messages limited to 280 characters. These short messages are accessible to everyone, including people who are not registered with Twitter. However, the tweets are also displayed to the user’s so-called followers. Followers are other Twitter users who follow a user’s tweets. Furthermore, Twitter enables users to reach a broad audience through hashtags, links, or retweets.
Twitter is operated by Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.
Each time a user accesses one of the individual pages of this website—which is operated by the data controller and on which a Twitter component (Twitter button) has been integrated, the web browser on the data subject’s IT system is automatically prompted by the respective Twitter component to download a representation of the corresponding Twitter component from Twitter. Further information about the Twitter buttons is available at https://about.twitter.com/de/resources/buttons. As part of this technical process, Twitter learns which specific subpage of our website the data subject is visiting. The purpose of integrating the Twitter component is to enable our users to share the content of this website, to promote this website in the digital world, and to increase our visitor numbers.
If the data subject is logged into Twitter at the same time, Twitter recognizes which specific subpage of our website the data subject is visiting each time the data subject accesses our website and throughout the entire duration of their visit to our website. This information is collected by the Twitter component and assigned by Twitter to the data subject’s respective Twitter account. If the data subject clicks one of the Twitter buttons integrated into our website, the data and information transmitted thereby are associated with the data subject’s personal Twitter user account and are stored and processed by Twitter.
Twitter receives information via the Twitter component that the data subject has visited our website whenever the data subject is logged into Twitter at the time of accessing our website; this occurs regardless of whether the data subject clicks on the Twitter component or not. If the data subject does not wish for this information to be transmitted to Twitter, they can prevent the transmission by logging out of their Twitter account before visiting our website. Twitter’s current privacy policy is available at https://twitter.com/privacy?lang=de.
5. Privacy Policy Regarding the Use of YouTube
The data controller has integrated YouTube components into this website. YouTube is an online video portal that allows video publishers to upload video clips free of charge and enables other users to view, rate, and comment on them, also free of charge. YouTube allows the publication of all types of videos, which is why complete movies and television programs, as well as music videos, trailers, and user-generated videos, are available via the website. The service at de.youtube.com is provided by: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The authorized representative for Google Ireland Limited within the meaning of Section 5(1) of the NetzDG is: Google Germany GmbH, Legal Department, ABC-Straße 19, 20354 Hamburg, Germany. Each time a user accesses one of the individual pages of this website—which is operated by the data controller and on which a YouTube component (YouTube video) has been integrated, the web browser on the data subject’s computer system is automatically prompted by the respective YouTube component to download a display of the corresponding YouTube component from YouTube. Further information about YouTube is available at https://www.youtube.com/yt/about/de/. As part of this technical process, YouTube and Google learn which specific subpage of our website the data subject is visiting. If the data subject is logged into YouTube at the same time, YouTube recognizes which specific subpage of our website the data subject is visiting when a subpage containing a YouTube video is accessed. This information is collected by YouTube and Google and associated with the data subject’s respective YouTube account.
YouTube and Google always receive information via the YouTube component that the data subject has visited our website whenever the data subject is logged into YouTube at the same time as accessing our website; this occurs regardless of whether the data subject clicks on a YouTube video or not. If the data subject does not wish for this information to be transmitted to YouTube and Google, they can prevent the transmission by logging out of their YouTube account before visiting our website. The privacy policy published by YouTube, which is available at https://www.google.de/intl/de/policies/privacy/, provides information about the collection, processing, and use of personal data by YouTube and Google.
6. Privacy Policy Regarding the Use of Juicer
The data controller has integrated a Juicer Social Wall into this website. The Juicer system allows social media activity to be aggregated into a single social feed and integrated into the website as a Social Wall. This allows posts from Instagram, Twitter, and numerous other social media channels to be integrated based on hashtags, or alternatively, all posts from an account (Instagram, Twitter, etc.) to be displayed on the social wall. The Social Wall is accessible to everyone, including people who are not registered with Instagram, Twitter, etc. Juicer is operated by Juicer.io, 1515 7th Street, #424, Santa Monica, CA 90403.
Juicer and third-party providers that collaborate with Juicer operate in compliance with the EU GDPR. The GDPR was developed to provide users with more information and to better protect user data. Juicer has never and will never:
7. Privacy Policy Regarding the Use of Vimeo
We may embed videos from the “Vimeo” platform provided by Vimeo Inc., Attention: Legal Department, 555 West 18th Street, New York, New York 10011, USA. Privacy Policy: https://vimeo.com/privacy. Please note that Vimeo may use Google Analytics; for more information, please refer to the privacy policy (https://www.google.com/policies/privacy) and the opt-out options for Google Analytics (https://tools.google.com/dlpage/gaoptout?hl=de) or Google’s settings for data use for marketing purposes (https://adssettings.google.com/.).
8. Privacy Policy Regarding the Use of WhatsApp
Through the website www.industriekultur.ruhr or www.ruhr-tourismus.de/industriekultur, users can subscribe to a newsletter via the WhatsApp app. To subscribe, the user must actively enter the phone number of the mobile device intended for this service. The user’s data is processed only after the user enters the command “Start” and the resulting contact is established in WhatsApp. Sending the term “Start” is recorded and interpreted as consent to be contacted. This is a free additional service and is entirely voluntary. You may opt out of the newsletter subscription and the associated data processing at any time by sending the command “Stop.” To have all data deleted, simply send the command “Delete All Data.” This command deletes the data from our systems. Deletion from the system may take some time, as the data remains technically present in the (unprocessed) backups until it is overwritten (daily). The following categories of user data are processed: name, phone number, profile picture (if applicable, depending on settings), communication data, and chat history. This data is provided by the WhatsApp service. No responsibilities or contractual obligations are assumed for any processing carried out by WhatsApp itself, as Ruhr Tourismus GmbH acts exclusively as a “point of contact.” Participation is permitted for individuals aged 16 and older. The relevant WhatsApp policies must also be observed in this regard. Ruhr Tourismus does not conduct any age verification, as age verification is not possible and WhatsApp’s Terms of Service stipulate corresponding provisions. Data is not disclosed to third parties. The sole purpose is for Ruhr Tourismus GmbH to send direct messages.
9. Facebook Fan Page/Group
(1) Use of our Facebook fan page/Facebook group requires the collection of personal data. Some data is collected even during an unregistered visit. More specifically, the following data is collected: metadata (frequency, duration, location from which “Likes” were given, when users are online, which posts fans see, how fans interacted with posts, and information about the device used), personal data (gender, age, place of residence, language, and other demographic data) is collected by Facebook. This personal data is used for statistical purposes. The legal basis for this use is Article 6(1)(f) of the GDPR.
(2) As a data subject, you may exercise your rights under Articles 12–23 of the GDPR.
(3) Further information on Facebook’s Privacy Policy is available at https://www.facebook.com/about/privacy/, as well as specific information on Insights data at https://www.facebook.com/legal/terms/information_about_page_insights_data
(4) Pursuant to Article 26 of the GDPR, there is a joint controller arrangement between us and Facebook regarding Page Insights. This is set forth in a contract available at https://www.facebook.com/legal/terms/page_controller_addendum
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XIII. Rights of the Data Subject
If your personal data is processed, you are adatasubject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:
1. Right of Access
You may request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you may request the following information from the controller:
(1) the purposes for which the personal data is processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom your personal data has been or will be disclosed;
(4) the planned duration of storage of the personal data concerning you or, if specific details cannot be provided, the criteria used to determine the storage period;
(5) the existence of a right to rectification or erasure of the personal data concerning you, a right to restrict processing by the controller, or a right to object to such processing;
(6) the existence of a right to lodge a complaint with a supervisory authority;
(7) all available information regarding the origin of the data, if the personal data is not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and—at least in such cases—meaningful information regarding the logic involved, as well as the scope and intended effects of such processing on the data subject.
You have the right to request information regarding whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer.
2. Right to Rectification
You have the right to request that the controller rectify and/or complete your personal data if the processed personal data concerning you is inaccurate or incomplete. The controller must carry out the rectification without delay.
3. Right to Restriction of Processing
Under the following conditions, you may request the restriction of the processing of personal data concerning you:
(1) if you contest the accuracy of the personal data concerning you for a period that allows the controller to verify the accuracy of the personal data;
(2) the processing is unlawful, and you oppose the erasure of the personal data and instead request the restriction of its use;
(3) the controller no longer needs the personal data for the purposes of processing, but you need it to assert, exercise, or defend legal claims; or
(4) if you have objected to the processing pursuant to Article 21(1) of the GDPR and it has not yet been determined whether the controller’s legitimate grounds override your interests.
If the processing of your personal data has been restricted, such data—apart from its storage—may be processed only with your consent or for the purpose of asserting, exercise, or defense of legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the Union or a Member State.
If the restriction on processing has been imposed in accordance with the above conditions, the controller will notify you before the restriction is lifted.
4. Right to Erasure
You may request that the controller erase the personal data concerning you without undue delay, and the controller is obligated to erase such data without undue delay if any of the following grounds apply:
(1) The personal data concerning you is no longer necessary for the purposes for which it was collected or otherwise processed.
(2) You withdraw your consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
(3) You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
(4) The personal data concerning you has been processed unlawfully.
(5) The erasure of the personal data concerning you is necessary to comply with a legal obligation under Union law or the law of the Member States to which the controller is subject.
(6) The personal data concerning you was collected in connection with information society services offered pursuant to Article 8(1) of the GDPR.
If the controller has made the personal data concerning you public and is obligated to erase it pursuant to Art. 17(1) of the GDPR, the controller shall take reasonable measures, including technical measures, taking into account available technology and the cost of implementation, to ensure that other controllers processing the personal data that you, as the data subject, have requested the erasure of all links to such personal data or of copies or replicas of such personal data.
The right to erasure does not apply to the extent that the processing is necessary
(1) for the exercise of the right to freedom of expression and information;
(2) to comply with a legal obligation that requires processing under Union or Member State law to which the controller is subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller;
(3) to assert, exercise, or defend legal claims.
5. Right to Be Informed
If you have exercised your right to rectification, erasure, or restriction of processing with the controller, the controller is obligated to notify all recipients to whom your personal data has been disclosed of such rectification, erasure, or restriction of processing, unless this proves impossible or involves disproportionate effort.
You have the right to be informed by the controller about these recipients.
6. Right to Data Portability
You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used, and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that
(1) the processing is based on consent pursuant to Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, or on a contract pursuant to Article 6(1)(b) of the GDPR, and
(2) the processing is carried out by automated means.
In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, to the extent that this is technically feasible. The freedoms and rights of other individuals must not be adversely affected by this.
The right to data portability does not apply to the processing of personal data that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
7. Right to Object
You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data based on Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions.
The controller will no longer process your personal data unless it can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes; this also applies to profiling to the extent that it is related to such direct marketing.
If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for those purposes.
In connection with the use of information society services—notwithstanding Directive 2002/58/EC—you have the option to exercise your right to object using automated procedures that employ technical specifications.
8. Right to Withdraw Consent Under Data Protection Law
You have the right towithdrawyourconsentunderdata protection lawat any time. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent prior to its withdrawal.
9. Automated Decision-Making in Individual Cases, Including Profiling
You have the right not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision
(1) is necessary for the conclusion or performance of a contract between you and the controller,
(2) is permitted under Union or Member State law to which the controller is subject, and such law provides for appropriate measures to safeguard your rights and freedoms as well as your legitimate interests; or
(3) is based on your explicit consent.
However, these decisions may not be based on special categories of personal data as defined in Article 9(1) of the GDPR, unless Article 9(2)(a) or (g) of the GDPR applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests.
With regard to the cases referred to in (1) and (3), the controller shall take appropriate measures to safeguard your rights and freedoms as well as your legitimate interests, including at a minimum the right to request human intervention on the part of the controller, to state your point of view, and to contest the decision.
10. Right to Lodge a Complaint with a Supervisory Authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodgea complaint with a supervisory authority, in particular in the Member State of your residence, your workplace, or the place where the alleged infringement occurred, if you believe that the processing of your personal data violates the GDPR.
The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 of the GDPR.